On this page we try to answer some of the most asked questions about our ticket shop.

I didn’t receive any tickets, when do I get them?

You bought tickets online without receiving an e-mail afterwords. Please check your Spam-folder first, if our e-mail isn’t in there please proceed to the following webpage: http://eventix.nl/search/search-tickets/ to claim your tickets.

I want to order tickets for a specific day, is that possible?

Most tickets are ‘open tickets’ so you can decide what day to come to the event. Caution: heats tickets give access on Sunday (21 Aug) Monday, Tuesday, Wednesday. Finals Tickets give access on one day, but are valid on all individual days; ie. you are allowed to use a ticket for a Finals day on Heats days. However it is only valid on one day.

How do I use my coupon code?

If you have received a coupon code for a discounted ticket, you can enter this code in our shop. To do this, please head over to the ticket shop page here.

Click the button named ‘Coupon’ to show a text field

Once you have clicked the ‘Coupon’ button a text field will appear where you can fill out your coupon code.

Type your coupon code and click ‘Apply’.

After entering your coupon code in the text field and hitting ‘Apply’ you can select the discounted tickets. These tickets have the prefix ‘KNRB:‘.

The discounted tickets are shown with the prefix ‘KNRB:’